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Privacy Policy

Radish Education, Inc. 

‍Last updated: November 3rd, 2021
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1. WHO WE ARE & WHAT THIS IS 

Welcome to Magma Math’s Privacy Policy. Magma Math, also called Matteappen in  certain geographic regions, is a service (the “Service”) developed by Radish  Education, Inc. a Delaware corporation (the “Company”) and its affiliates, for teaching  and learning mathematics and science. The application supplies users with a platform  for solving problems, and for supporting the interaction between students and  teachers in an education setting. This Privacy Policy describes our practices in  connection with data we collect through applications and websites operated by us  (collectively, the “Site”). 

Magma Math respects your privacy and is committed to protecting your personal  information. This privacy policy will inform you as to how we look after your personal  information when you use our services and tell you about your privacy rights and  how the law protects you. 

This Privacy Policy may be updated from time to time. We will notify you of any  material changes by contacting you at the email address you have provided us and by  posting the new Privacy Policy on the Site. You are advised to consult this policy  regularly for any changes. Unless otherwise defined in this Privacy Policy, terms used  in this Privacy Policy have the same meanings as in our Terms of Use. As used in this  policy, the terms "using" and "processing" information include using cookies on a  computer, subjecting the information to statistical or other analysis and using or  handling information in any way, including, but not limited to, collecting, storing,  evaluating, modifying, deleting, using, combining, disclosing and transferring  information within our organization or among our affiliates within the United States  or internationally.
 

2. THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT OF 1998 

We comply with The Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its rules require us to inform parents and legal guardians (“Parents”)  about our practices for collecting, using, and disclosing personal information from  children under the age of 13 (“Children”). It also requires us to obtain verifiable  consent from a child's Parent, or to confirm that the child’s teacher has obtained  verifiable consent from such child’s Parent, for certain collection, use, and disclosure  of the child's personal information. 

Read more about COPPA at the FTC's COPPA page. This regulation is designed to  protect the privacy of your children. In order for a child under the age of 13 to use  Magma Math’s services, their teacher must approve the registration.
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3. THE FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT 

This Privacy Policy and our Service are designed to meet our responsibilities to  protect personal information from the students' educational records under the  Family Educational Rights and Privacy Act (“FERPA”). We agree to work with each  Teacher and their affiliated school or district to jointly ensure compliance with the  FERPA regulations.
 

4. INFORMATION WE COLLECT 

The information we learn from teachers and from children (as students) helps us not  only provide the Service but also to personalize and continually improve each user’s  experience with the Service. Certain tailored content and features are available only  to registered users, and require us to collect certain information, including personal  information, from them so we can determine what tailored content and features to  make available to them. In addition, we use certain technologies, such as cookies, to  automatically collect information from our users (including children) when they visit  or use the Site. 

We only collect as much information about a child as is reasonably necessary for the  child to participate in an activity, and we do not condition his or her participation on  the disclosure of more personal information than is reasonably necessary.  

Here are the types of information we gather:  

i. Information You Give Us Directly 

Teacher Information: When you create an account as a teacher with Magma Math, we  ask you for personally identifiable information such as your name, email address,  school name, username, and password, which we will use to contact or identify you  (your “Teacher Profile Information”). We may also ask for information to verify your  credentials and your affiliation with a particular school or district.  

Student Information, Including Information we Collect from Children under 13:  Students, including children, must provide us with a first name, last name, username,  and password to create and verify an account. Students may provide this information  to us directly or their Teacher may provide it to us where appropriate. Student profile  information will be available to the teacher who is associated with the student. A  student’s enrollment at a school may be derived from Teacher Profile Information. A  student’s name and username are available to the other students in any class the  student has joined, and may also be available to other Teachers or administrators  with registered accounts within the same school. 

User-generated Content: In addition to the profile information requested at time of  registration, teachers and students, including children, can create or edit other types of content such as math problems and solutions (“Content”). Content is viewable  only by those users the teacher expressly authorizes to view it. By default, Content  is not publicly viewable unless a Teacher expressly opts in to making the Content  viewable to other users of the Service. If a Teacher opts to make Content available  to users outside their classroom or school, any such Content will be anonymized and de-identified such that it cannot be linked to an individual. 

ii. Automatic Information Collected 

Like many other websites, we also collect information through cookies and other  automated means. Information of this sort includes: 

Technical information about a user’s browser and mobile device: This information is  used in the aggregate to help us optimize the Service for common browsers and  devices. 

Usage information, such as the Content and features that users interact with: We collect  and use this behavioral information and may use it in anonymized and aggregate  forms to generate statistics about users and how the Services are being used but the  information is not shared in any form that could be used to identify users personally.  Please see “How we use and share the information we collect,” below, for further  information and choices about sharing information with third parties. 

IP address and log file information, web beacons, cookies, tokens and device identifiers: These are alphanumeric identifiers that help us to distinguish between unique browsers and devices in order to avoid showing users the same information twice,  keep users logged into Magma Math, prevent duplicate actions and improve your  experience. The information we collect from cookies may include IP address, browser  and device characteristics, referring URLs, and a record of interactions with our  Service. By using the Service, you are consenting to such use of cookies. Most Web  browsers can be set to inform users when a cookie has been placed and provide users  with the opportunity to refuse that cookie. We will respect your choices relating to  on-line tracking, whether you choose to reject individual cookies or set your web  browser to reject cookies and other tracking technology. However, refusing a cookie  may, in some cases, preclude you from using, or negatively impact the display or  function of, the Service or certain areas or features of the Service. 

Crashes and error reports: If you encounter a crash or error while using our Service,  we may generate a crash report that includes technical, usage and, if you are logged  in, your account information so that we can diagnose and potentially prevent the  problem in the future. 

iii. Lawful Basis to Information Processing 

We process your personal data only when we have a lawful basis. Presently, we have  a legitimate interest and, in some cases, your consent as the lawful basis for 

processing. Our legitimate interest is to deliver the Service to you. We have  determined that our processing of your personal data is necessary to deliver the  Service to you, and that there is no less intrusive means of delivering you the Service.  Finally, we believe that our processing of personal data will not cause unjustified  harm in a way that would override our legitimate interest basis. In some cases, we  may use consent as our lawful basis for collecting and processing certain types of  personal information. In such cases, you have a right to withdraw the consent at any  time. In some cases, we may also have a legal obligation to collect personal  information from you or may otherwise need the personal information to protect  your vital interests or those of another person. 
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5. HOW WE USE AND SHARE THE INFORMATION WE COLLECT, INCLUDING  INFORMATION ABOUT CHILDREN 

We use the information we collect for things like: 

• Establishing and managing a user’s account and providing the Service • Conducting research and analysis, such as estimating our audience size and  usage patterns 

• Storing information about each user’s preferences, allowing us to customize  the content according to individual interest where appropriate 

• Identifying users on the Service and communicating things like surveys and  offers that may be of interest 

• Operating, evaluating and improving our business  

We will not share, sell, rent or transfer any user’s personal or account  information with third parties other than as described here.  

We do not allow advertising companies to collect data through our service for ad targeting, nor do we collect, use or sell your information on behalf of or for advertising  companies. 

We may disclose aggregated usage and demographic information collected from our  users but not in a way that can identify a user individually.  

We may disclose personal information: 

• To third parties we use to support the internal operations of our Service and  who are bound by contractual or other obligations to use the information only  for such purposes and to keep the information confidential. 

• If we are required to do so by law or legal process, such as to comply with a regulation, court order or subpoena. 

• If believe disclosure is necessary or appropriate to protect the rights, property  or safety of or prevent harm or loss to Magma Math, our customers, or others,  including to protect the safety of a child, to protect the safety or security of the 

Service, to enable us to take precautions against liability, or in connection with  an investigation of suspected or actual unlawful activity.  

We may also share your personal information in the event of a corporate sale, merger,  acquisition, dissolution or similar event.
 

6. HOW WE STORE AND PROTECT THE INFORMATION WE COLLECT 

Magma Math uses reasonable security measures to store and protect the information  under our control and appropriately limit access to it. However, we cannot ensure or  warrant the security of any information you transmit to us and you do so at your own  risk. 

We want you to feel confident using the Services. However, no system can be  completely secure. Therefore, although we take steps to secure your information, we  do not promise, and you should not expect, that your personally identifiable  information, usage data or other communications will always remain secure. We will  notify you by email if we have reason to believe that your personal information has  been compromised due to a security breach or used in an unauthorized manner, but  by using this Service, in accordance with the Terms of Use you agree to release us  from any and all claims arising out of unauthorized use of your information.  
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7. YOUR CHOICES REGARDING THE INFORMATION WE COLLECT

‍You may choose to: 

• View, update and correct your account and personal information • Stop receiving marketing or promotional e-mails, direct mail, or other  marketing communications 

• Cancel your account or request that we no longer use your child’s information  to provide services 

• Request removal of your or your child’s personal information or Content from  our Service  

Data Retention 

We will only retain a user’s profile information and Content for as long as  reasonably necessary to fulfil the purposes we collected it for, including for the  purposes of satisfying any legal, regulatory, tax, accounting or reporting  requirements. In some circumstances we will anonymize your personal information  (so that it can no longer be associated with you) for research or statistical purposes,  in which case we may use this information indefinitely without further notice to  you. Outside of these situations, if you terminate your account, we will delete your  account, including your first name, last name, username, and password, within  thirty (30) days of receiving your termination request. 

We will make reasonable efforts to enable you to delete your Content and profile information from our database upon request, which may be done by contacting us at  legal@magmamath.com. 
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8. ADDITIONAL INFORMATION  

Using the Services from outside the United States 

This Privacy Policy is intended to cover collection of information from residents of  the United States. If you are accessing the Service from outside the United States,  please be aware that your information may be transferred to, stored, and processed  in the United States. The data protection and other laws of the United States and other  countries might not be as comprehensive as those in your country. Please be assured  that we seek to take reasonable steps to ensure that your privacy is protected. By  using the Service, you understand that your information may be transferred to our  facilities and those third parties with whom we share it as described in this Privacy  Policy. 

Third Party Websites and Operators That Collect or Maintain Information from  Children 

Our website may contain links to other websites, many of which have their own  privacy policies. Be sure to review the privacy policy on the site you're visiting.  

Additionally, we may integrate third party services into our Service in order to  personalize your experience. This policy only covers the use of cookies by Magma  Math. Cookies placed by third party services are governed by the third-party terms  and privacy policies applicable to those services (which we encourage you to read).  

A list of all operators that may collect or maintain personal information from children through the Service is available here. 

Please direct your inquiries about any operator's privacy practices and use of  children's information to the operator at its contact information provided:  
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9. CONTACT DETAILS  

If you have any questions about this privacy policy or our privacy practices, please  contact us at:  

Email address: legal@magmamath.com 

Postal address: 900 3rd Ave 29th floor, New York, NY 10022

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